ZELINQA

Most AI solutions rely on large language models capable of answering general questions. But when conversations become more specific, they frequently hallucinate: up to 20% on general topics and 70% in sensitive areas such as health or education. What AI lacks is the ability to ask questions before answering.

After two years of research and development, a conversational agent platform was created, incorporating the Next Best Question (NBQ) engine. It integrates question-and-answer expertise, selects the best next question in real time, and provides goal-oriented guidance to steer each conversation towards the right outcome.

The ability to ask the right question at the right time to truly understand the context in real time.

Use questioning and collaboration between agents to guide the conversation towards a defined goal, more quickly, in fewer steps and with fewer errors.

http://www.zeskool.fr/

Whether you are a secondary school pupil, student, parent or adult looking to change careers, Zelia will guide you with ease towards the most suitable training course.

Healthcare: streamline patient call qualification and appointment scheduling.

Educational guidance and learning assessment

Customer support: ask questions to understand needs and issues, then offer tailored solutions.

Business development: ask key questions, identify prospects' needs, and recommend optimal solutions.